Samcart Customer Service Phone Number

SamCart is the very first e-commerce platform constructed specifically for direct-to-consumer brand names. Samcart Customer Service Phone Number

Samcart is a software that helps you offer digital items. It was developed by Brian Casel, a digital online marketer and software designer that wanted to assist other digital online marketers with sales and payments.

Samcart Customer Service Phone Number

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Casel developed several various software packages in the last 2 years, however Samcart is the one he is most happy with. It is his most substantial achievement and his preferred.
SamCart’s objective is to empower business owners and brands with the tools they need to prosper.

Is SamCart Right For Me?

Are you searching for a new shopping cart however do not understand what’s out there?
SamCart is a fantastic shopping cart, but you need to be sure it’s right for your requirements. Knowing what features you need and which ones you don’t will assist you choose which shopping cart is best for you.

If you have a service, membership, physical item, digital product, or subscription, you might gain from SamCart.

The platform is optimized to increase conversions and increase the life time worth of each customer.Samcart Customer Service Phone Number

SamCart Features

SamCart has all the basic features you would desire in a shopping cart.

In this section, I’ve fired up SamCart, and we’ll cover the basic features of the Release and Grow plans (plans that will be described in the upcoming area on prices).

Along the way, I’ll share my experience with SamCart, what I liked and didn’t like, and how a few of the features compare to its main rival, ThriveCart.

In the next area, we’ll go over sophisticated SamCart features.Samcart Customer Service Phone Number

Payment Gateways

One of the first things this shopping cart will let you do when you get going is set up your payment gateway with Stripe (for credit card purchases) or PayPal.

Stripe and PayPal are admittedly 2 of the most popular online payment processors.

SamCart supports Apple Pay and Google Pay!

SamCart integrates NOT with the list below payment choices:

Authorize.net
Braintree
Skrill
Cryptocurrency (like Bitcoin).

This confused me a bit due to the fact that ThriveCart (which is considered SamCart’s main rival) provides Authorize.net and Braintree for credit card processing. And it’s only been around for a couple of years.

Let’s talk about the kinds of payment choices readily available.

With SamCart, you can set up listings with the following payment methods and options:Samcart Customer Service Phone Number

One-time single price offers.
Payment plans (aka Split-Pay).
Subscriptions.
Payment processing without processing fee.
Payment structure: controllable billing frequency for payment plans and subscriptions (weekly, month-to-month, quarterly, annually, and custom ).
Free Trials.
Choice of 8 currencies.
Quantity Limitations & shipping options.
Free SSL Certificate.

Test payments: Be sure to make use of SamCart’s test payments feature (aka sandbox mode) on checkout pages prior to releasing your brand-new item.

SamCart is a little different from ThriveCart and its other rivals because of its in-depth payment structure item versatility. They also have granular billing frequency settings for payments.

Samcart Customer Service Phone Number
High Converting Checkout Templates

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Your checkout procedure should be to minimize bounce rates and improve conversions.

Templates are an exceptionally powerful tool, especially if you’re beginning. They enable you to get more of the fundamentals while learning what works and what does not.

Nevertheless, most digital services do not begin with a complete suite of sales and marketing tools. So, where do you start? The good news is that Samcart provides a wide range of templates totally free.

This includes the one-page funnel (a marketing method made famous by Brian Moran). In addition to the embeddable and pop-up checkout pages.

Samcart Customer Service Phone Number

With these numerous alternatives for creating one-page funnels and checkout page design templates, it’s simple for SamCart consumers to begin submitting their product information.

As for template personalization, you can personalize numerous checkout page components with a few limitations. SamCart’s checkout designs can be customized in the following methods:

Predetermined Colors
Specify Your Colors
Logo Upload
Fields (Billing Address, Shipping Address, Email address, Zip Code, Quantity )
Custom-made Fields
Text Button
Guarantee Title & Text
Bullet Points Title, Bullet Points & Image
Testimonials Title
Customized Content
Terms & Conditions Checkbox
Terms & Conditions URL

SamCart has a pretty old-fashioned way of customizing the checkout cart. You do not get to see the modifications you make to the checkout designs aesthetically.

Instead of configuring your customization settings on SamCart’s control panel, you can see how your checkout page will look by clicking the preview button.

Samcart Drag & Drop Editor

SamCart has a nice drag and drop editor (most SamCart reviews don’t discuss this).
So far, this is a game-changer as few shopping carts use this level of design for checkout pages. You will have the ability to customize your landing pages across your sales funnel totally.

Samcart Customer Service Phone Number

Split Testing

A fantastic online shopping cart should have the capability to run A/B tests. Once you know which shopping cart variation works best through testing, you can start to increase conversions in time.

The setup process for developing SamCart split tests is very basic in the Advanced Settings tab. You will be asked for the name of the new variation. As soon as this is set, you can click on the variation you wish to edit the settings for.


You will notice which variation you are editing when the screen revitalizes quickly and takes you to the Product Details tab (you will see a difference in the URL of your test variation).

Order Bumps, Upsells & Coupons

SamCart’s worth proposal is that their shopping cart software application makes it easy for you to optimize earnings and increase consumer lifetime worth.

In this area, we check out how SamCart’s features help individuals make the most of every sale.

Let’s start with bump offers (functional for digital or physical items). In my experience, the conversion rate for these fast offers is high!

The setup process for adding a bump offer to your checkout page is on the Upsells tab. Note that to include an offer, you must have an existing item in your account.

When a bump deal is added, it acquires the price of the brand-new product.

I see this as a minor disadvantage due to the fact that there is an additional action if you need to change the rate of the item you wish to utilize as a bump offer.

Either way, SamCart makes their bumps look distinct!

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The setup process for SamCart upsells is managed in a various location of the control panel (sigh) however acts likewise to bump offers. You will set up the one-click upsells in the upsells control panel.

Consider the upsell dashboard as an area for upsell items. Here you can tailor your upsell pages to your liking and associate them with the main product.Samcart Customer Service Phone Number

Samcart Customer Service Phone Number

Customization consists of upsell texts, placing videos, and everything you would get out of a basic upsell page.Samcart Customer Service Phone Number

Comparable to bump offers, upsells handle the rates of the original product.
This could be a bit of disappointment if you’re running a promo in your funnel.

Because then you would have to replicate the original upsell page( s) and set up a various funnel .

Lastly, let’s talk about coupons and discounts! You can produce coupons within the very same product control panel (yay). All you need to do is switch on the “Enable Coupons” toggle and click the + Include Coupon button.

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When you have picked your coupon code, you can also set the following:

Coupon Duration (applied when or repeating).
Coupon description
Coupon type (percentage or Flat Rate).
Coupon Discount Amount.

After these settings have been configured, you will be triggered to use them to a product. Establishing discount codes with SamCart is basic, and you can establish numerous codes!

Autoresponder Integrations

One of the first things you’ll wish to incorporate an online shopping cart with is your e-mail marketing autoresponder. Whenever you make a sale, SamCart will automatically include the consumer to your email list!
SamCart integrations for email service providers are:

  • ConvertKit.
  • AWeber.
  • Drip.
  • GetResponse.
  • Constant Contact.
  • MailChimp
  • iContact.
  • Maropost.

The integration is as basic as copying and pasting your API key.

 

 

You might need a Zapier integration for email integrations if none of the above e-mail marketing tools fit your requirements.

Membership Integrations

Samcart Customer Service Phone Number

SamCart has actually stepped up its game with membership website integrations. Formerly, only 4 membership sites were supported. They recently added 3 more. As it stands, membership site integrations are difficult for online shopping carts.

SamCart incorporates with the following:.

Kajabi.
WishList Member.
Post Affiliate Pro.
MemberPress.
Thinkific.
Member Mouse.
Digital Access Pass.

If you utilize a platform like Teachable (or any other membership site platform), you can use a Zapier integration.

Marketing Automation Integrations

You can integrate your marketing automation software, tracking tools, and other sales processing with these native integrations:

HubSpot
Intercom
Infusionsoft
ActiveCampaign
OntraPort
Webinar Integrations
SamCart does not provide webinar platform integrations, which is unfortunate since numerous digital item owners today utilize webinars to sell their items online. Zapier can, however, integrate it with GoToWebinar and WebinarJam.

Customer Support

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Occasionally the software world isn’t always sunshine and rainbows. You may run into a snag and require some help. Having a good support team behind you is crucial.

SamCart uses the list below types of support:

Help Center Documents
Chat support
Email support
Facebook Group

Their support posts are really thorough (as they should be) and include video tutorials and/or practical GIF images.

As extensive as the articles are, sometimes you require a little bit more immediate assistance.

That’s what the chat or email option is for.

They normally react within a few hours, if not minutes, for live chat.

Expect a couple of hours as much as 24 hr. Support hours are weekdays from 9am to 5pm ET.

And the last support option they provide is their Facebook group which has 14,000+ members as of 2021.

SamCart, like a lot of online shopping cart companies, does not use a direct support telephone number.

Related posts:

SamCart Advanced Features

In this area we will cover the innovative functions of SamCart: The Dunning System (nicknamed “The Subscription Saver”) and The Affiliate Center.

Dunning

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Dunning is developed into SamCart. As its name recommends, a dunning system is created mainly for people who already have subscription products and desire to preserve or increase client value.

Subscription-based services fret about consumer churn. Clients might spend for an online subscription for a couple of months, decide to cancel, or for some reason, their charge card fail.

SamCart makes a complex process easyand quick to set up for its premium users. The dunning system handles saving unsuccessful payment attempts.

Here are a few reasons clients’ charge card may stop working:
Card expiration
Card has actually been replaced
Card has actually been blocked
Banks have blocked a transaction

Dunning software application works with numerous methods, such as sending out email pointers to customers that their card is about to end.

It’s an automatic process that requires the customer’s charge card info to be upgraded after payment efforts stop working on subscription payments.

A dunning tool can cost you $100+ monthly. SamCart has the dunning tool built-in.

The SamCart Affiliate Center

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With this center, SamCart used to be miles ahead of other affiliate platforms. However in the meantime, its primary rival (ThriveCart) is catching up.

In the affiliate management control panel, you can do the basic things like affiliate commission setup, payout duration setup, affiliate signup, affiliate approval, and cookie expiration.

This is where SamCart’s affiliate center shines. It was one of the very first affiliate systems to enable you to develop affiliate links that send visitors to any website of your choice and credit affiliates when a potential consumer chooses to make a purchase.Samcart Customer Service Phone Number

This works for business owners of big or small businesses that want to release content.

You can set up your affiliate promotion links to send out visitors to a sales page (that’s the default), a webinar registration page, a squeeze page, and even a YouTube URL, and your affiliates will still receive credit when a sale is made!

The disadvantage to their affiliate control panel is that there are no affiliate tracking IDs for affiliates (this isn’t a must, however it’s a nice-to-have).

SamCart’s affiliate program feature does not have ThriveCart’s performance.

ThriveCart likewise now has the ability to credit affiliates commissions based on any URL, and they let affiliates add custom affiliate tracking IDs to their links so they understand precisely where their sales are coming from.Samcart Customer Service Phone Number

Pros and Cons

Pros

  • User-friendly platform to offer digital or physical items online
    Amazing checkout experience
    Sales funnel functions: One-click checkout popups, order bumps, and upsells to increase order value.
    Advanced statistics like lifetime value.
    Easy to create coupon codes (% or $ off).
    Payment models: one-time, subscriptions (control product payment frequency), payment plans, trials.
    Landing page A/B split testing.
    Knowledge base with training resources.
    Checkout page cart abandonment capabilities.
    Built-in Dunning System tries to update your client’s payment info for product/service renewals.
    Drag and Drop Editor for checkout pages (move items such as a sales video anywhere you desire).
    Money-Back Guarantee.

Cons

  • Only supports Stripe and PayPal.
    Month-to-month pricing starting at $49 per month.
    No digital sales tax calculation integrated in
    The affiliate system does not have tracking IDs that affiliates can utilize.
    So, just how much does SamCart cost?

SamCart Pricing

Samcart Customer Service Phone Number

SamCart provides 4 month-to-month pricing plans.

$ 49/month for the Launch Plan
$ 99/month for the Grow Plan
$ 199/month for the Scale Plan
$ 399/month for the Enterprise Plan

The SamCart Launch Plan is suitable for online business owners who want to launch their first digital or physical item. It is not suitable for subscription entrepreneur or those who want the one-click upsell or payment plan features. These features are unlocked in the Grow and Scale plans.

SamCart Grow Plan offers what Launch Plan does not. It consists of functions like client management, subscription charge reminders, advanced subscription cancelations, upsell features and more.

The SamCart Scale Plan contains the advanced features of SamCart. It includes all the functions available in the Launch and Grow plan, along with the built-in dunning tool, Affiliate Center, cart abandonment, built-in A B testing, CRM integrations, webhooks, and top priority email and chat support.

The SamCart Enterprise Plan is for big organizations. This plan supplies you with a dedicated account supervisor, integration setup and whatever you need to start quickly,

Note: SamCart has upgraded its pricing page and altered the names of the plans (initially known as Basic Plan, Pro Plan, & Premium Plan).

Every SamCart pricing plan has a totally free trial option and a money-back guarantee.Samcart Customer Service Phone Number

Is it the best choice for you?

Let us discover if SamCart is the best shopping cart solution for you before you begin a 14-day totally free trial.

Recommended IF:

  • You want a drag and drop shopping cart platform
  • At the end of 2019, SamCart updated their platform to be able to configure page design templates with their brand new drag and drop editor. If you’re trying to find a WYSIWYG, you can’t fail here!
  • You have a subscription-based organization
  • The Scale Plan is worth it if you have a subscription item, because of their reminder system. Benefit from the 14 day free trial if you require to.
  • You are offering your affiliates with various kinds of tracking links to help them promote your items.
  • SamCart’s affiliate feature is ideal for product owners with existing material that drives causes their items.

Not Recommended IF:

  • You want to add another monthly subscription charge
  • SamCart’s pricing options are good, however compared to ThriveCart, which can do most of what SamCart’s Grow and Scale plan can do, I would recommend paying a one-time $495 (review link) for ThriveCart if you want to prevent the regular monthly charge.
  • You desire your affiliates to know where their sales are coming from
  • As I said previously, if you desire your affiliates to assist you promote your product( s), SamCart works, but you won’t be able to provide them with tracking features if you work with SamCart’s affiliate platform.

Review Conclusion

Despite the fact that SamCart is expensive per month, no one can deny that it is an effective platform for any online marketer (specifically the Scale Plan).Samcart Customer Service Phone Number

Aside from the advanced functions, the user friendly interface (and new drag-and-drop editor) lets you create stunning checkout pages that set you apart from your rivals. Samcart Customer Service Phone Number

SamCart is not without competitors, nevertheless. ThriveCart matches them in the checkout page software application area (they likewise have a drag and drop cart page home builder) with a one-time payment.

After utilizing both platforms, I would recommend SamCart’s Scale Prepare for $199 monthly and ThriveCart instead of SamCart’s Launch or Grow Plan.

Bottom line, SamCart, because the complimentary trial lasts 2 week, you can see if it’s an excellent suitable for your online organization!

Start selling with just one page

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